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Employers FAQs
How long does it take to complete the Training Contract?
On average an apprentice/trainee and employer induction takes an hour. An Industry Training Consultant will provide all parties with all the relevant information, and take time to answer all questions.
What information do I need to complete the Training Contract?
For the employer the induction is aided by having on hand all of the business and employment details. This would include the employer’s ABN, Legal and Trading names, relevant award applying to the workplace and other general business details.
How long does it take to receive a Training Contract Registration Number?
Providing we have all the paperwork necessary, you should receive a registration number from The The Department of Education, Training and the Arts (DETA) within 4 weeks after you have signed the Training Contract. There are several reason why you may not receive a registration number within this time frame and you should always contact your New Apprenticeship Centre first to determine why.
How long will it take for our chosen SRTO or RTO to contact us?
Busy at Work will inform the SRTO or RTO that they have been chosen by the parties to deliver training under the Training Contract. The SRTO or RTO should be in contact with the parties during the probation period in order to develop a Training Plan.
When will I be notified as to what incentives I am eligible for?
A Busy at Work Customer Service Officer will send you a letter within three months advising if you are not eligible for any incentives. If you are eligible for incentives you will receive a letter and claim form after the waiting period.
Where can I gain information on wages and entitlements?
Wageline are the Queensland Government authority that provides information on wages and entitlements for trainees and apprentices.
Wageline can be contacted on 1300 369 945 or www.wageline.qld.gov.au
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Job Seekers FAQs
Where can I gain information on wages and entitlements?
Wageline are the Queensland Government authority that provides information on wages and entitlements for trainees and apprentices.
Wageline can be contacted on 1300 369 945 or www.wageline.qld.gov.au
Who can do an apprenticeship/traineeship?
Almost anyone can do a traineeship or apprenticeship. There are only minimum age requirements for some of the traineeship and apprenticeship available. To find out if you are able to do a traineeship or apprenticeship please call Busy at Work.
Is there any assistance available to me if I have to move away from home to take up my New Apprenticeship?
Yes, there is a living away form home allowance available to applicants that meet the eligibility criteria. Please contact Busy at Work for more details.
How do I find a job as a trainee or apprentice?
Although Busy at Work can not find a position for you, we can advise you who to contact and the best ways to find yourself the traineeship or apprenticeship you are looking for.
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Australian Apprentice or Trainee FAQs
What information do I need to complete the Training Contract?
For the apprentice or trainee copies of any previous qualifications completed, details of previous apprenticeships or traineeships commenced, and other details such as home address and citizenship status all aid in the process.
Where can I gain information on wages and entitlements?
Wageline are the Queensland Government authority that provides information on wages and entitlements for trainees and apprentices.
Wageline can be contacted on 1300 369 945 or www.wageline.qld.gov.au.
Is there any assistance available to me if I have to move away from home to take up my New Apprenticeship?
Yes, there is a living away form home allowance available to applicants that meet the eligibility criteria. Please contact Busy at Work for more details.
If I have any problems, whom do I contact?
In the first instance you should contact Busy at Work. If we are unable to help you we will refer you to The Department of Education, Training and the Arts (DETA).
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